Privacy Policy

At Quikfix UAE, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and platforms. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you book a repair service, contact us, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, and location.
• Device Information: In order to provide repair services, we may collect information about your device, such as model, serial number, and specific issues related to its functionality.
• Payment Information: For processing payments, we collect necessary payment details such as credit or debit card information, billing addresses, and transaction history.
• Automatically Collected Information: When you visit our website or use our app, we may collect data such as IP addresses, browser type, access times, and browsing behavior through cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information to:

• Process your service requests and complete transactions.
• Communicate with you regarding your repair, service updates, and customer support inquiries.
• Enhance your experience on our website and app by personalizing content and improving functionality.
• Send promotional offers, updates, and marketing materials if you opt-in to receive them. You can unsubscribe at any time.
• Ensure compliance with legal and regulatory requirements.

3. Data Protection & Security

At Quikfix UAE, we prioritize the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. Our payment processing systems are encrypted, and we use secure servers to handle your information. However, while we strive to protect your personal data, we cannot guarantee absolute security over the internet.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party providers who assist us in delivering our services, such as payment processing, customer support, or repair logistics. These parties are required to maintain confidentiality and use your data only for the services they provide to us.
• Legal Compliance: If required by law or in response to legal processes, we may disclose your personal information to authorities or regulatory bodies.

5. Cookies and Tracking Technologies

Our website and app use cookies and similar tracking technologies to enhance your browsing experience and gather data on site performance and usage. Cookies help us remember your preferences and enable faster browsing. You can adjust your browser settings to decline cookies; however, this may affect the functionality of our site.

6. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your data.
• Opt-out of marketing communications at any time.
• Restrict or object to the processing of your data under certain circumstances.

To exercise these rights, please contact us at the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. Quikfix UAE is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites before providing them with your personal information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will be indicated. We encourage you to review this policy periodically to stay informed of how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights related to your personal information, please contact us at:

Quikfix UAE
Email: info@quikfixuae.com
Phone: +971 0502705912